IT Support Requests

I need a WAWG e-mail (Google account)

You probably have one! Accounts are created automatically based on eServices information.

I need an account early

Request an account below. Login info will be sent to your eServices EMAIL PRIMARY address and will expire in 48 hours. Enter that home address in the IT request.

I need my password reset

Reset your password here: https://www.google.com/accounts/ForgotPasswd. (Trouble? See tips here.)

• In most cases, your account/e-mail address is firstname.lastname@wawg.cap.gov.

• If you click "Forgot email?" you may enter the e-mail address you have registered in eServices as your recovery e-mail. (See below.)

You can reset your own password if either:

• • Your eServices record contains either "CELL PHONE - PRIMARY" or a non-WAWG e-mail address, preferably "EMAIL - SECONDARY". To set these, follow these instructions.

  • You have set a recovery e-mail address or phone number in your account as described here.

If you cannot reset your own password, request a password reset below. Login info will be sent to your eServices personal EMAIL address and will expire in 48 hours. Enter that home address in the IT request.

I am a cadet parent and wish to receive WAWG emails

Parents of cadets will be added to several email distribution groups automatically. Ensure your email address is included as a "CADET PARENT EMAIL" in your cadet's eServices account. These groups will include:

• A parent's list for your local unit: unitname-parents@wawg.cap.gov

• A parent's list for all parents in your unit's group: ew_group-all-parents@wawg.cap.gov

• A parent's list for all parents in Washington State: parents@wawg.cap.gov 

I transferred out of WAWG and need to access my e-mail or files

Request temporary reactivation of your previous WAWG account below. Any responses will go to the email address you enter in the request.

I need different IT support

Request it below. Any responses will go to the email address you enter in the request.